Real-Time Communication + AI

Build real-time AI products that work beyond the demo.

HackerTank helps founders and technical teams design, fix, and ship voice AI, WebRTC, video, agentic AI, and developer-platform products.

Every engagement is led directly by Vikram Dham, who has shipped real-time systems across more than 20 million devices.

30 minutes · no obligation · directly with the lead consultant
Where HackerTank helps

Complex problems at the boundary of media, AI, and product.

01

Real-time systems that feel slow or unreliable

Diagnose latency, turn-taking, barge-in, telephony, WebRTC, media quality, streaming, and production reliability problems.

02

AI prototypes that need to become products

Design agent workflows, model and tool integrations, MCP systems, evaluations, observability, and human-in-the-loop experiences.

03

Developer platforms that are difficult to adopt

Improve API and SDK strategy, reference applications, onboarding, packaging, pricing, and platform positioning.

Engagements

How HackerTank works with teams.

01

Production Readiness Audit

A focused review of a voice, video, or agentic AI system against real-world conditions: latency variance, endpointing, barge-in, network resilience, observability, and failure handling.

Deliverable: Prioritized findings and a remediation plan.
Typical length: 2–3 weeks.
02

Architecture Review

An independent assessment of a real-time or AI system design before or after a major build decision: media pipeline, model and tool integration, MCP and agent orchestration, scaling, and cost.

Deliverable: Written architecture assessment with recommendations.
Typical length: 1–2 weeks.
03

Developer Platform Strategy

API and SDK strategy, reference applications, onboarding, packaging, pricing, and positioning for teams whose platform is technically sound but hard to adopt.

Deliverable: Platform roadmap and adoption plan.
Typical length: 3–4 weeks.
04

Fractional Product Leadership

Ongoing senior product and technical leadership for a team shipping a real-time or AI product, embedded part-time.

Typical length: 3–6 month engagements.

The free consultation clarifies the problem and identifies the right engagement. Every engagement is scoped in writing before work begins.

Selected Experience

Built in environments where reliability and adoption matter.

20M+ devices

Real-time networking and streaming infrastructure shipped at consumer scale.

Five patents

Real-time networking, connectivity, and media systems.

0 → 1 enterprise products

Programmable video and AI products at Vonage and TokBox, [PLACEHOLDER: one concrete metric — revenue, developers, or customers].

At Vonage and TokBox, engagement leadership spanned the Vonage Video API (formerly TokBox OpenTok), WebRTC, AI media capabilities, APIs, SDKs, cloud infrastructure, and developer experience. More recent work covers agentic AI systems using LangGraph, MCP, retrieval, evaluations, and enterprise integrations.

Who you work with

Who leads the work.

Vikram Dham, Founder, HackerTank

HackerTank is led by Vikram Dham, a product and technical leader with more than 15 years across real-time communication, networking, programmable video, cloud infrastructure, developer platforms, and AI. At Vonage and TokBox he led products spanning programmable video, WebRTC, AI media capabilities, APIs, SDKs, and developer experience. He holds five patents in real-time networking and NAT traversal, an MBA from Duke, and an MS from Virginia Tech, and founded a 3,000+ member Silicon Valley technology community.

From the founder

“I am most useful when a problem does not fit neatly inside one function — when architecture affects product strategy, latency affects user trust, or developer experience determines whether a platform succeeds. Those are the problems HackerTank takes on.”

RTC systems · Voice and video AI· APIs and SDKs· Agentic AI· Product strategy
Start with a conversation

Bring the problem your team cannot afford to get wrong.

Share a few details about your challenge. You'll hear back directly from Vikram Dham within one business day to schedule a free 30-minute conversation.

Direct reply · No obligation · Confidential
Or email directly: hello@hackertank.com